Anatomy of a Crushing – Pinboard.in Blog

It was my experience that people approached an online purchase of six dollars with the same deliberation and thoughtfulness they might bring to bear when buying a new car. Prospective users would hand-wring for weeks on Twitter and send us closely-worded, punctilious lists of questions before creating an account.

(Full Story: Anatomy of a Crushing – Pinboard.in Blog)

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