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	<title>Brent Sordyl&#039;s blog &#187; crm</title>
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		<title>Brent Sordyl&#039;s blog &#187; crm</title>
		<link>http://sordyl.info</link>
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		<item>
		<title>Salesforce.com Enters into a Definitive Agreement to Acquire Jigsaw &#8211; salesforce.com</title>
		<link>http://sordyl.info/2010/04/21/links1-648/</link>
		<comments>http://sordyl.info/2010/04/21/links1-648/#comments</comments>
		<pubDate>Wed, 21 Apr 2010 15:00:03 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[crm]]></category>
		<category><![CDATA[salesforce]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2010/04/21/links1-648</guid>
		<description><![CDATA[Jigsaw’s unique Wikipedia-style crowd-sourcing model delivers the world’s most complete, accurate and up-to-date business contact data The combination of Jigsaw and salesforce.com will allow companies to easily find, purchase and manage data that is seamlessly integrated with their CRM apps (Link: Salesforce.com Enters into a Definitive Agreement to Acquire Jigsaw &#8211; salesforce.com)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=2367&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>
Jigsaw’s unique Wikipedia-style crowd-sourcing model delivers the world’s most complete, accurate and up-to-date business contact data</p>
<p>The combination of Jigsaw and salesforce.com will allow companies to easily find, purchase and manage data that is seamlessly integrated with their CRM apps<br />
(Link: <a class="deliciouslink" href="http://www.salesforce.com/company/news-press/press-releases/2010/04/100421.jsp" title="Salesforce.com Enters into a Definitive Agreement to Acquire Jigsaw - salesforce.com" target="_blank">Salesforce.com Enters into a Definitive Agreement to Acquire Jigsaw &#8211; salesforce.com</a>)</p>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">newsmaven</media:title>
		</media:content>
	</item>
		<item>
		<title>xRM. One Platform, Many Applications</title>
		<link>http://sordyl.info/2010/02/09/links1-531/</link>
		<comments>http://sordyl.info/2010/02/09/links1-531/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 20:00:05 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[crm]]></category>
		<category><![CDATA[xrm]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2010/02/09/links1-531</guid>
		<description><![CDATA[xRM (Anything Relationship Management) is the natural evolution of CRM (Customer Relationship Management). In today’s dynamic business environment companies demand the ability to manage anything (X=anything), not simply relationships with customers. Microsoft CRM sits on the .NET platform and because of that, it is much more than a traditional CRM product. Instead, a better way [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=2106&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>
xRM (Anything Relationship Management) is the natural evolution of CRM (Customer Relationship Management). In today’s dynamic business environment companies demand the ability to manage anything (X=anything), not simply relationships with customers. Microsoft CRM sits on the .NET platform and because of that, it is much more than a traditional CRM product. Instead, a better way to think of Microsoft CRM is as a rapid development application with out of the box CRM functionality, capable of instantly leveraging the .NET platform, and a vast array of Microsoft applications.</p>
<p>The purpose of xRM.com is to provide you with valuable information on Microsoft CRM and the .NET platform, and to show you how they can best be leveraged in the day-to-day running of your business. At xRM.com we believe that Education, Platform selection, Strategy, and leveraging the Microsoft choice model are the keys to success.<br />
(Link: <a class="deliciouslink" href="http://www.xrm.com/" title="xRM. One Platform, Many Applications" target="_blank">xRM. One Platform, Many Applications</a>)</p>
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			<media:title type="html">newsmaven</media:title>
		</media:content>
	</item>
		<item>
		<title>Using the Campaign Monitor API with Rails &#8211; Blog &#8211; Campaign Monitor</title>
		<link>http://sordyl.info/2009/12/31/links4/</link>
		<comments>http://sordyl.info/2009/12/31/links4/#comments</comments>
		<pubDate>Thu, 01 Jan 2009 00:00:04 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[crm]]></category>
		<category><![CDATA[gem]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[ruby]]></category>
		<category><![CDATA[web2.0]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2009/12/31/links4</guid>
		<description><![CDATA[A while back we pointed to a Ruby gem for hooking into the Campaign Monitor API. It was created by Jordan Brock. (Link: Using the Campaign Monitor API with Rails &#8211; Blog &#8211; Campaign Monitor)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=1922&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>
A while back we pointed to a Ruby gem for hooking into the Campaign Monitor API. It was created by Jordan Brock.<br />
(Link: <a class="deliciouslink" href="http://www.campaignmonitor.com/blog/post/1799/using-the-campaign-monitor-api/" title="Using the Campaign Monitor API with Rails - Blog - Campaign Monitor" target="_blank">Using the Campaign Monitor API with Rails &#8211; Blog &#8211; Campaign Monitor</a>)</p>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">newsmaven</media:title>
		</media:content>
	</item>
		<item>
		<title>Campaign Monitor &#8211; API Documentation</title>
		<link>http://sordyl.info/2009/12/31/links5/</link>
		<comments>http://sordyl.info/2009/12/31/links5/#comments</comments>
		<pubDate>Thu, 01 Jan 2009 00:00:04 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[crm]]></category>
		<category><![CDATA[gem]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[ruby]]></category>
		<category><![CDATA[web2.0]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2009/12/31/links5</guid>
		<description><![CDATA[Automatically sync your subscriber lists with your own customer management software. You can use your own in-house software to store customer or member details, and then outsource your email delivery to Campaign Monitor. (Link: Campaign Monitor &#8211; API Documentation)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=1923&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>
Automatically sync your subscriber lists with your own customer management software. You can use your own in-house software to store customer or member details, and then outsource your email delivery to Campaign Monitor.<br />
(Link: <a class="deliciouslink" href="http://www.campaignmonitor.com/api/" title="Campaign Monitor - API Documentation" target="_blank">Campaign Monitor &#8211; API Documentation</a>)</p>
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			<media:title type="html">newsmaven</media:title>
		</media:content>
	</item>
		<item>
		<title>Social CRM Offerings « Web Strategy by Jeremiah Owyang</title>
		<link>http://sordyl.info/2009/12/08/links2-244/</link>
		<comments>http://sordyl.info/2009/12/08/links2-244/#comments</comments>
		<pubDate>Tue, 08 Dec 2009 16:00:04 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[crm]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2009/12/08/links2-244</guid>
		<description><![CDATA[(Link: Social CRM Offerings « Web Strategy by Jeremiah Owyang)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=1867&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>(Link: <a class="deliciouslink" href="http://www.web-strategist.com/blog/2009/12/08/list-of-companies-providing-social-crm/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+WebStrategyByJeremiah+%28Web+Strategy+by+Jeremiah%29&amp;utm_content=Google+Reader" title="Social CRM Offerings « Web Strategy by Jeremiah Owyang" target="_blank">Social CRM Offerings « Web Strategy by Jeremiah Owyang</a>)</p>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">newsmaven</media:title>
		</media:content>
	</item>
		<item>
		<title>Online Contact Management &#124; Intuit Customer Manager</title>
		<link>http://sordyl.info/2009/11/16/links2-216/</link>
		<comments>http://sordyl.info/2009/11/16/links2-216/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 16:00:03 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[crm]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2009/11/16/links2-216</guid>
		<description><![CDATA[Being Organized Just Got a Lot Easier Simplify your hodge-podge of important customer information by organizing customer details in a single screen so answers are at your fingertips when you need them the most. (Link: Online Contact Management &#124; Intuit Customer Manager)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=1747&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>
Being Organized Just Got a Lot Easier</p>
<p>Simplify your hodge-podge of important customer information by organizing customer details in a single screen so answers are at your fingertips when you need them the most.<br />
(Link: <a class="deliciouslink" href="http://customermanager.com/indexB.html" title="Online Contact Management | Intuit Customer Manager" target="_blank">Online Contact Management | Intuit Customer Manager</a>)</p>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">newsmaven</media:title>
		</media:content>
	</item>
		<item>
		<title>Fat Free CRM &#8211; Ruby on Rails open source CRM platform.</title>
		<link>http://sordyl.info/2009/10/16/links1-350/</link>
		<comments>http://sordyl.info/2009/10/16/links1-350/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 19:00:06 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[crm]]></category>
		<category><![CDATA[rubyonrails]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2009/10/16/links1-350</guid>
		<description><![CDATA[Welcome to Fat Free CRM! Fat Free CRM is next generation open source CRM platform. Active development has started in November 2008; new features, enhancements, and updates appear on daily basis. (Link: Fat Free CRM &#8211; Ruby on Rails open source CRM platform.)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=1647&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>
Welcome to Fat Free CRM!</p>
<p>Fat Free CRM is next generation open source CRM platform. Active development has started in November 2008; new features, enhancements, and updates appear on daily basis.<br />
(Link: <a class="deliciouslink" href="http://github.com/michaeldv/fat_free_crm" title="Fat Free CRM - Ruby on Rails open source CRM platform." target="_blank">Fat Free CRM &#8211; Ruby on Rails open source CRM platform.</a>)</p>
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			<media:title type="html">newsmaven</media:title>
		</media:content>
	</item>
		<item>
		<title>WorkETC &#8211;  Web CRM, Project Management Software &amp; Billing</title>
		<link>http://sordyl.info/2009/10/02/links2-191/</link>
		<comments>http://sordyl.info/2009/10/02/links2-191/#comments</comments>
		<pubDate>Fri, 02 Oct 2009 15:00:03 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[billing]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[projectmanagement]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2009/10/02/links2-191</guid>
		<description><![CDATA[CRM + Projects + Billing WORKetc provides serious business owners with all the software they need to build seriously successful businesses. We combine CRM, Projects, Billing, Timesheets and more with a powerful automation engine to help take your small business to the next level. (Link: WorkETC &#8211; Web CRM, Project Management Software &#38; Billing)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=1613&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>
CRM + Projects + Billing<br />
WORKetc provides serious business owners with all the software they need to build seriously successful businesses.<br />
We combine CRM, Projects, Billing, Timesheets and more with a powerful automation engine to help take your small business to the next level.<br />
(Link: <a class="deliciouslink" href="http://worketc.com/" title="WorkETC -  Web CRM, Project Management Software &amp; Billing" target="_blank">WorkETC &#8211;  Web CRM, Project Management Software &amp; Billing</a>)</p>
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			<media:title type="html">newsmaven</media:title>
		</media:content>
	</item>
		<item>
		<title>AppExchange &#8211; Hundreds of Cloud Computing Applications, Pre-Integrated with salesforce.com</title>
		<link>http://sordyl.info/2009/08/25/links3-102/</link>
		<comments>http://sordyl.info/2009/08/25/links3-102/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 22:00:04 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[billing]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[force.com]]></category>
		<category><![CDATA[salesforce]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2009/08/25/links3-102</guid>
		<description><![CDATA[AppExchange is your one-stop-shop for software-as-a-service business applications. With just a mouse and a Salesforce account, you can easily find, test drive and install hundreds of pre-integrated applications from our partner and customer community. From lead scoring to bug tracking, the AppExchange allows you to extend your Salesforce success to every department and function. (Link: [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=1426&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>
AppExchange is your one-stop-shop for software-as-a-service business applications. With just a mouse and a Salesforce account, you can easily find, test drive and install hundreds of pre-integrated applications from our partner and customer community. From lead scoring to bug tracking, the AppExchange allows you to extend your Salesforce success to every department and function.<br />
(Link: <a class="deliciouslink" href="http://sites.force.com/appexchange/home" title="AppExchange - Hundreds of Cloud Computing Applications, Pre-Integrated with salesforce.com" target="_blank">AppExchange &#8211; Hundreds of Cloud Computing Applications, Pre-Integrated with salesforce.com</a>)</p>
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			<media:title type="html">newsmaven</media:title>
		</media:content>
	</item>
		<item>
		<title>PipeJump &#8211; Sales and Opportunity Management Software for Small Businesses</title>
		<link>http://sordyl.info/2009/08/07/links1-236/</link>
		<comments>http://sordyl.info/2009/08/07/links1-236/#comments</comments>
		<pubDate>Fri, 07 Aug 2009 15:00:05 +0000</pubDate>
		<dc:creator>Brent Sordyl</dc:creator>
				<category><![CDATA[crm]]></category>
		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://sordyl.wordpress.com/2009/08/07/links1-236</guid>
		<description><![CDATA[With PipeJump you can Manage incoming deals Quickly enter new deals to the system and start managing them in your sales cycle, making sure you stay on top of things. Organize your opportunities Pipejump’s four-step process allows you to organize your opportunities and clearly see the next actions you need to take in order to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sordyl.info&amp;blog=18708468&amp;post=1336&amp;subd=sordyl&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>
With PipeJump you can<br />
Manage incoming deals<br />
Quickly enter new deals to the system and start managing them in your sales cycle, making sure you stay on top of things.<br />
Organize your opportunities<br />
Pipejump’s four-step process allows you to organize your opportunities and clearly see the next actions you need to take in order to win them.<br />
Keep notes and set reminders<br />
With Pipejump, you can record deal-related events (such as phone conversations) with easy-to-use notes.<br />
Analyze your sales performance<br />
Pipejump includes clear reports that give sales performance insights which you can then use to improve your sales process.<br />
Save time for what matters: the deal<br />
Pipejump is an application that works with you to free up your time so you can focus on winning more deals.<br />
(Link: <a class="deliciouslink" href="http://pipejump.com/" title="PipeJump - Sales and Opportunity Management Software for Small Businesses" target="_blank">PipeJump &#8211; Sales and Opportunity Management Software for Small Businesses</a>)</p>
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			<media:title type="html">newsmaven</media:title>
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