Google’s 8-Point Plan to Help Managers Improve – NYT

Mr. Bock’s group found that technical expertise — the ability, say, to write computer code in your sleep — ranked dead last among Google’s big eight. What employees valued most were even-keeled bosses who made time for one-on-one meetings, who helped people puzzle through problems by asking questions, not dictating answers, and who took an interest in employees’ lives and careers.

(Full Story: Google’s 8-Point Plan to Help Managers Improve – NYT)

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