Email Charter

1. Respect Recipients’ Time 2. Short or Slow is not Rude 3. Celebrate Clarity 4. Quash Open-Ended Questions 5. Slash Surplus cc’s 6. Tighten the Thread 7. Attack Attachments 8. Give these Gifts: EOM NNTR 9. Cut Contentless Responses 10. Disconnect! 

(Full Story: Email Charter)

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