You can’t fix, manage or justify what you don’t understand. IT chargeback/trackback not only helps end users understand their service utilization, but it also helps IT justify and prioritize spend. Measured service is a requirement of NIST’s cloud definition.
Regardless of the cloud deployment model chosen, IT chargeback/trackback is an integral requirement. Properly understanding and utilizing an IT chargeback/trackback tool set will assist in both deployment and operation of your private cloud. Don’t let implementation of these tools fall to the wayside.
(Full Story: IT Chargeback/Trackback: Yes, You Need It)